The Patient’s Rights Plenipotentiary answers patients’ questions, explains matters and complaints reported by them. The tasks of the Patient Rights Plenipotentiary focus on issues related to the broadly understood observance of patients’ rights, and more specifically:
- ensuring that patients' rights are respected,
- indication of the complaint procedure in the event of violation of patient rights,
- undertaking interventions in situations requiring it related to the implementation of patient rights,
- responding to patients' questions and complaints,
- analysis of complaints and requests submitted by patients,
- constant monitoring of the implementation of patients' rights
Attorney for Patients’ Rights in Megrez Sp. z o.o.:
e-mail: pelnomocnik.pacjenta@szpitalmegrez.pl
Sdetailed informationon patient’s rights is provided by:
800-190-590 (from landline and mobile phones)
mon. – fri at 8.00 – 20.00
Each patient or a person representing him in the event of a violation of patient rights may submit a complaint or request to:
1. Patient Rights Representative to the following e-mail address: pelnomocnik.pacjenta@szpitalmegrez.pl
2. Ethics Team to the address zespol.ds.etyki@szpitalmegrez.pl
3. At the Company’s Chancellery (level 1) or to the address: kancelaria@szpitalmegrez.pl
4. In writing to the address of Megrez Sp. z o. o. Provincial Specialist Hospital in Tychy ul. Education 102;
43-100 Tychy;
5. or to an institution, i.e.:
Office of the Patient Ombudsman Open on weekdays from 08:00 to 18:00
secretariat: tel. 22 532 82 50
Free hotline 800 190 590